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Guide to Use

Guide to Use

Closed

Mondays, Summer and Year-end/New Year holidays

* Open on Mondays that fall on national holidays, in which case the museum is closed on following day.

* For detailed information on museum hours and days when the museum is closed, please check the Museum Calendar on the top page.

Admission fee

Free: Visitors can view the exhibits for free

* For security purposes, visitors are required to write their name, telephone number, and other information at the reception when entering the museum.

Reservations

When viewing the museum unescorted (up to 9 persons), no reservation is needed.
For groups of 10 or more or if you would like a guided tour, please make an application in advance.

Please read important notice for visitors and call us at:

03-6756-7222

* Inquiries are accepted by telephone from 9 AM to 6 PM on days when the museum is open.

* Please note that it may not be possible to answer the telephone when staff is assisting museum visitors.

Target age groups

The exhibits are intended to be easy to understand for upper elementary school-age children and older.
The museum is opened to everyone.

* Visitors aged nine years old and under must be accompanied by a parent.

Facilities and Services

Lockers

A limited number of lockers are available for small items.
Please inquire the staff regarding larger items that will not fit in the locker.

Wheelchairs and Strollers

Wheelchairs and strollers are available to lend.

* Availability may be limited.

* The interior of the museum is barrier free, but there are many slopes and steps in the structure.

* Wheelchair users are requested to be accompanied by an assitant.

Multiple Language Support

Some of the exhibits have audio guide devices (providing explanations in English and Chinese).

* Availability may be limited.

Nursing Room

The nursing room is located in the multi-purpose space on the sixth floor.

Important notice for visitors

  • Visitors who are under the influence of alcohol will not be permitted to enter the museum.
  • Smoking is not permitted in the museum.
  • Photography and recording is not permitted in the museum except some areas.
  • Please comply with the following rules regarding photos and videos taken in the Hands-on corner and other areas where photography is permitted:
    • ①Do not use photos and videos for commercial purposes.
    • ②Do not post photos or videos of the following items on the Internet, in magazines, and so on even if not for commercial purposes:
      • Photos and videos of exhibits that contain people
      • Photos and videos that include other visitors from whom permission has not been obtained.
    • ③Depending on the circumstance, you may be asked to refrain from taking photos or videos. Please comply with the staff's instructions.
  • When making reservations for groups or guided tours, if you arrive after the starting time, the tour may be shortened or not be available in some cases.
  • Foods are not permitted in the museum. Only beverages in plastic bottles may be brought into the museum.
  • The structure contains many steps and slopes. Please wear shoes suitable for walking and watch your step.
  • Please do not touch the exhibit items and cases except the Hands-on corner and certain exhibits. Also, please view the exhibits so as not to cause any inconvenience to other visitors.
  • The staff guides in Japanese.
    Some of the exhibits have audio guide devices that provide information in English and Chinese.
  • The museum shall not bear any liability for accidents, injuries, theft, loss, and so on attributed to visitors.
  • For security purposes, you will be asked to write your name, telephone number, and other information at the reception when entering the museum.
    At that time, you might be asked to present your personal identification when necessary. If you are unable to present identification, you may not be permitted to enter the museum.
  • Viewing the museum for commercial tours and other commercial purposes is not permitted.

Information for Travel Companies

  • Reservations may be made by travel agents on behalf of visitors such as school trips.
    If a reservation is made through an agent, all visitors to the museum will be considered to have accepted the important notice, so please explain them adequately in advance.