Notice of Temporary Suspension of the Kansai Gateway Visitor Tour Reservation System

Thank you very much for your continued support for Kansai Gateway Visitor Tour.

Due to the renewal of the Kansai Gateway Visitor Tour reservation system, we will temporarily suspend the system during the following period:

System Suspension Period: 

Wednesday, February 4, 2026, 10:00 AM – Thursday, February 12, 2026, 12:00 PM (JST) *Please note that the suspension period may change depending on the progress of the work.

Following this suspension, any cancellations or changes in  the number of participants for the reservations made by Wednesday, February 4, 2026, must be handled via telephone.

Kansai Gateway Visitor Tour Administration Office

Phone: 072-655-0199

Hours: 9:00 AM – 12:00 PM / 1:00 PM – 5:00 PM (Excluding closed days) 

*Please be aware that we may be unable to answer the phone while staff are guiding tours.

We apologize for any inconvenience this may cause and appreciate your understanding.