Yamato Business Profile
Established in 1919, the Yamato Group has created innovations to meet the cutting-edge needs of the times, including Japan's first regular-route logistics shipping business and the development of the TA-Q-BIN, which began as individual-to-individual parcels and evolved to support back-orders, mail-orders, and business-to-business parcels.
Today, by constructing a fine and flexible logistics network covering all of Japan, we are working to solve the problems of our customers and society through logistics as a member of the social infrastructure.
The Yamato Group continues to aim to be a company that can make our customers' lives more convenient and provide a comprehensive new supply chain that contributes to the business and management decisions of our corporate customers.
Yamato Holdings by the Numbers
Domestic market share of parcel delivery services
No. 1 (46.6% share)
- *Actual results for fiscal year ended March 31, 2022
- *Calculated based on "Survey and Aggregation Method for Volume of Parcel Deliveries, Etc." by Ministry of Land, Infrastructure, Transport and Tourism.
TA-Q-BIN network coverage over Japan
100%
- *As of March 2023
Logistics Network
Corporate operation facilities:
Approx. 400
Sales offices (TA-Q-BIN):
Approx. 3,300
- *As of March 2023
- *No. of organizations
Number of employees
Approx. 210,000
- *As of March 2022
Annual TA-Q-BIN delivery volume
Approx.
2.3 billion pieces
- *Actual results for fiscal year ended March 31, 2022
Sales drivers
Approx. 60,000
- *As of March 2022
Organizational Structure Overview
Introduction of Each Business and Function
Corporate Business
As a Lead Logistics Partner (LLP*) for our customers, our Corporate Business not only improves and streamlines logistics operations, but also plans and drafts supply chainmanagement (SCM) strategies that contribute to our customers' management decisions, as well as provides effective project construction and management / operation.
In addition, for the growing EC market, we will create the optimal solution for a sustainable "EC ecosystem" that benefits EC businesses, drivers, and consumers.
- *Lead Logistics Partner (LLP): We aim to be a total solution partner that supports the entire management of a corporate customer through cooperation and collaboration with multiple partners, not only as a 3PL that handles logistics operations and the management thereof on behalf of the customer, but also including the planning and strategic proposals for logistics and supply chain management.
Retail Business
Our Retail Business provides high-quality, small-lot transportation services, including TA-Q-BIN, to all types of individual and corporate customers in Japan.
Through "Kuroneko Members" which has 45 million registered individual customers, "Yamato Business Members" which is used by approximately 1.3 million corporate customers, and other means, we provide services that make it more convenient for customers to "send" and "receive." We also provide a variety of services other than transportation that are useful in daily life and business.
If you have any other problems, please feel free to consult with the sales driver who visits you.
Functional Divisions That Are the Source of Providing Value to Customers
In order to provide stable and high-quality value to our customers in our Corporate and Retail Businesses, we have cutting-edge functional divisions in areas such as transportation, IT, and platforms, which we are constantly evolving.
We will introduce various automation technologies into our nationwide transportation network to improve the quality and efficiency of our operations, and combine them with IT to realize the advancement of our distribution structure through the "visualization of goods" and data linking.
In addition, to maximize our ability to provide value to our customers, we will construct and provide products and services that utilize digital technology in a speedy manner, as well as work to reduce and digitalize our internal indirect work to create more time to interact with our customers.
Introduction to Yamato Group Companies
Yamato Contact Service Co., Ltd.
Telemarketing service business
Okinawa Yamato Transport Co., Ltd.
Business related to various transportation services in Okinawa Prefecture such as TA-Q-BIN
Yamato Dialog & Media Co., Ltd.
Direct marketing business and direct mail shipping agency business
Kobe Yamato Transport Co., Ltd.
Nationwide trunk route transportation
Yamato Multi Charter Co., Ltd.
Nationwide trunk route transportation
Disassembly, assembly, packaging, and transportation services for motorcycles, automobiles, and their parts
Corporate cargo transportation service business using JITBOX charter services and nationwide trunk route transportation
Yamato System Development Co., Ltd.
Network services, research / development / information provision / consulting services for computer usage systems, software development, equipment sales, and online services
Yamato Credit & Finance Co., Ltd.
Credit finance business
Automobile maintenance business, sales services for fuel oil and automobile parts, repair of freezers, refrigerators, and cargo handling equipment, and property insurance and life insurance agency services
Yamato Autoworks Iwate Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and repair and inspection services for forklifts and vehicle-type construction equipment
Yamato Autoworks Hokushinetsu Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and sales services for fuel oil and automobile parts
Yamato Autoworks Shikoku Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and repair and inspection services for forklifts and vehicle-type construction equipment
Yamato Autoworks Okinawa Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and sales services for fuel oil and automobile parts
Worker dispatch services for the transportation and logistics industry, driving aptitude testing services
Consulting business through a franchise system
Yamato Home Convenience Co., Ltd.
Household goods delivery business, moving business, sales of food and daily goods
Manufacture and sale of bread, management of coffee shops, and management and operation support for member bakeries and cafes
Freight Forwarding, International Moving, Delivery, Logistics, Customs Clearance
YAMATO TRANSPORT MEXICO S.A.DE C.V.
Freight Forwarding, International Moving, Delivery, Logistics
Freight Forwarding, International Moving, Delivery, Logistics, Merchandising
YAMATO INTERNATIONAL LOGISTICS CO., LTD
Freight Forwarding, International Moving, Delivery, Logistics
GUANGXI OVERLAND TOTAL LOGISTICS CO., LTD.
Cross Boarder and Domestic Tracking
SHENZHEN OVERLAND SUPPLY CHAIN MANAGEMENT CO., LTD.
Logistics
SHENZHEN SHUN ZHI TONG INTERNATIONAL LOGISTICS CO., LTD.
Customs Clearance
YAMATO LOGISTICS (HONG KONG) LIMITED
Freight Forwarding, International Moving, Delivery, Logistics
TAIWAN YAMATO INTERNATIONAL LOGISTICS INC.
Freight Forwarding, International Moving, Delivery, Logistics, Customs Clearance
YAMATO TRANSPORT (S) PTE. LTD.
Freight Forwarding, International Moving, Delivery, Logistics
YAMATO TRANSPORT (M) SDN. BHD.
Freight Forwarding, International Moving, Delivery, Logistics
OTL ASIA SDN.BHD.
Business Control for Cross Boarder Tracking (marketing, business development, networking, etc..)
OVERLAND TOTAL LOGISTIC SERVICES (M) SDN.BHD.
Cross Boarder and Domestic Tracking
YAMATO UNYU (THAILAND) CO., LTD.
Freight Forwarding, International Moving, Delivery, Logistics
OVERLAND TOTAL LOGISTICS (THAILAND) CO., LTD.
Cross Boarder and Domestic Tracking
YAMATO LOGISTICS VIETNAM COMPANY LIMITED
Freight Forwarding, International Moving, Delivery, Logistics
YAMATO 365 EXPRESS COMPANY LIMITED.
Delivery (incl. cold chain)
OVERLAND TOTAL LOGISTICS SERVICES VIETNAM JOINT STOCK COMPANY
Cross Boarder and Domestic Tracking
Consulting (Business Design for Warehousing, Arranging for Delivery, etc..)
PT. YAMATO INDONESIA FORWARDING
Freight Forwarding, International Moving
YAMATO LOGISTICS INDIA PVT. LTD.
Freight Forwarding, International Moving, Delivery, Logistics
YAMATO GLOBAL LOGISTICS MYANMAR CO., LTD.
Freight Forwarding, International Moving, Delivery, Logistics
Yamato Group Health Insurance Society
General health insurance operations and health services for Yamato Group employees
Activities to support the independence and social participation of people with physical and mental disabilities
Implementation of welfare services for persons with disabilities (support for transition to employment) and operation of employment and livelihood support centers contracted by the government