ESG Policy and Declaration

United Nations Global Compact

For details, please see the Signing of the United Nations Global Compact page.

Core Values

For details, please see the Management Philosophy page in the Company Profile section.

Group Corporate Philosophy
(Management Philosophy / Corporate Stance / Employee Code of Conduct)

For details, please see the Management Philosophy page in the Company Profile section.

Statement of Compliance

For details, please see the Corporate Governance page in the Company Profile Section.

Statement of Information Security

In our daily lives we come into contact with various types of information. Information in its various forms-such as conversations with other people, mass media such as television, books and magazines, and the Internet including social media-is very convenient for our lives. Information is also essential for the smooth progress of the Yamato Group's business operations.
However, if we mishandle the information we use in our business it may cause a great deal of damage to customers, such as in the leakage of important customer information or confidential information of other companies, which could damage public confidence in the Yamato Group in an instant.
We, the Yamato Group, therefore recognize that information security is an extremely important corporate social responsibility, and work to ensure safety and reliability by striving to ensure that individual employees operate and handle information correctly in accordance with the rules.

Yamato Group Information Security Key Compliance Matters

  1. 1Protection of Personal Information
    Yamato Group employees must not use personal information for any purpose other than that for which it was provided by customers, or divulge it to outside parties.
  2. 2Confidentiality Obligations for Corporate Information
    Yamato Group employees must not disclose company information that is not publicly available-such as company know-how and business information that they have learned during the course of their work-to outside parties. Confidentiality obligations with regard to this information continue to apply not only during an employee's time with the Yamato Group, but also after his/her resignation or retirement.
  3. 3Prohibition of Falsification and Concealment
    Yamato Group employees must not falsify information or conceal matters that should be reported, for any reason whatsoever.

Yamato Group Human Rights Policy

As a social infrastructure company, the Yamato Group’s mission is to continuously contribute to realizing the well-being and enrichment of society. We recognize that respecting human rights is our corporate responsibility while running our business with the cooperation of our diverse stakeholders, including customers, business partners,* local communities, and employees in Japan and overseas. Furthermore, we will contribute to the creation of a society that “leaves no one behind” and which respects human rights and recognizes diversity by achieving decent work.

The Yamato Group supports the Ten Principles of the United Nations (UN) Global Compact and respects guidelines including the International Bill of Human Rights and other international treaties regarding human rights, as well as the UN Guiding Principles on Business and Human Rights. Additionally, we understand the need to comply with the principles set out in the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work, which fall under the categories of “freedom of association and the effective recognition of the right to collective bargaining, the elimination of forced or compulsory labour, the abolition of child labour, and the elimination of discrimination in respect of employment and occupation.”

We established the Yamato Group Human Rights Policy as our basic principle and will promote initiatives regarding human rights based thereon.
* Includes suppliers, pickup and delivery subcontractors, and transportation partners

  1. 1Scope

    This policy applies to all Yamato Group executives and employees. We also respect the human rights of all of our stakeholders—including customers, local communities, and business partners—and understand and recognize the potential impact we may have. Furthermore, we expect all of our business partners to support and comply with this policy while engaging in respecting human rights across the entire supply chain.

  2. 2Significant Human Rights Issues

    The Yamato Group has identified the following as key human rights issues based on the diversity of its employees, on the characteristics of its businesses using vehicles, and on business expansion in Japan and overseas.

    1. 1Discrimination and harassment: We will not carry out any form of discrimination or harassment based on nationality, race, ethnicity, religion, ideology, birthplace, gender, age, disability, gender identity, sexual orientation, form of employment, or any other factor.
    2. 2Overwork: We will manage the regular working hours and overtime hours of all employees and adhere to appropriate working hours. We will also promote work–life balance to enable flexible work styles.
    3. 3Rights of people in vulnerable positions: We will employ diverse human resources, including female employees, non-Japanese employees, and employees with disabilities. We will respect diversity and create an environment where employees can work comfortably.
    4. 4Occupational health and safety: We will establish a workplace environment that allows all employees to work safely and in good health.
    5. 5Road traffic accidents: As our business activities are mainly carried out on public roads, it is essential to ensure the safety of local communities. We are responsible for the local communities in which we carry out our business activities and will accordingly endeavor to prevent road traffic accidents.
    6. 6Personal information and privacy: We handle the personal information of our customers and business partners on a daily basis. We thus recognize our social responsibility toward information security and will endeavor to prevent information leaks.
  3. 3Human Rights Due Diligence and Remedy

    Based on the UN Guiding Principles on Business and Human Rights, the Yamato Group has implemented human rights due diligence. Accordingly, we are enacting the following human rights due diligence initiatives.

    1. 1We will regularly identify and assess human rights impacts.
    2. 2We will take preventive and mitigation measures to prevent these human rights impacts from occurring and will promote engagement between employees and stakeholders. Additionally, we will implement regular human rights training for all employees that enables them to act in a way that respects human rights.
    3. 3We will create an appropriate and effective grievance mechanism. When it becomes clear, through our whistle-blower system, customer call center, or online customer inquiry page, that a human rights violation has been caused or contributed to by a business partner, we will protect whistle-blowers through appropriate procedures and work to remedy the situation.
    4. 4We will track the effectiveness of initiatives to mitigate human rights impacts enacted by the Yamato Group and all of our business partners.
    5. 5We will regularly disclose information regarding the status of initiatives for responding to human rights impacts.
  4. 4Reporting and Stakeholder Engagement

    The series of initiatives under this policy is disclosed on our website, among other sources. Furthermore, we endeavor to engage with the relevant stakeholders, so as to ensure they appropriately understand and respond to the impact of human rights.

Established in 2021

Diversity Policy

Yamato Group respects the diversity of its employees, and believes that enabling each and every employee to reach the full potential of his/her abilities is a source of innovation for creating new value, leading to the growth of the company and the realization of a more enriched society.
Based on the Yamato Group's "DNA" and core value of management by full participation (we all represent the company), we promote diversity throughout the Group by creating a workplace environment where diverse human resources can play an active role and fostering diverse human resources.

About Diversity and Inclusion

Diversity and inclusion means accepting and making mutual use of individual "differences" (such as age, gender, nationality, disabilities, sexual orientation and gender identity) and "values."
By making use of the diversity of each employee, we strengthen the competitiveness of the Yamato Group as a whole, leading to sustainable growth.
At Yamato Group, we aim to enable everyone and those around them to engage in active roles.

Actions Toward Achieving Diversity

  1. 1Fostering awareness of diversity and inclusion
    We avoid imposing our own values, recognize that there are various differences between each person, and maintain a broad perspective.
  2. 2Creating pleasant working environments
    We consider the circumstances of each team member and work to create an atmosphere of mutual assistance.
  3. 3Active career development
    We value opportunities for personal learning and growth, and actively attempt new challenges.

Yamato Group Health Declaration

We work to build health so that each and every employee is both physically and mentally healthy, is constantly filled with the joy of working, and can contribute to the creation of a more enriched society.

Three Initiatives

  1. 1Tackling lifestyle-related diseases
    Lifestyle-related diseases can be prevented by continuing healthy lifestyle habits little by little each day.
    Yamato Group supports employees who review their lifestyle habits and are working to improve their health.
  2. 2Mental health initiatives
    Mental health problems can affect anyone.
    For this reason, the Yamato Group values awareness and responds at an early stage.
  3. 3Anti-smoking initiatives
    Even if a person wants to quit smoking, it can sometimes be difficult to succeed.
    The Yamato Group is working to create an environment that makes it easier for employees to quit smoking.

Yamato Group Environmental Policy

The Yamato Group pursues business activities that contribute to the protection of the environment as a company working toward the well-being and enrichment of society in the future. As part of a sustainable social infrastructure, we provide environmentally friendly goods and services, protect the earth’s environment, which is the basis of life for present and future generations, and contribute to the realization of the well-being and enrichment of society.

  1. 1Reduction of Environmental Burden and Prevention of Pollution
    1. 1Carry out environmentally friendly procurement.
    2. 2Use energy efficiently, reduce energy consumption, and promote the use of renewable energy. Reduce greenhouse gas emissions with the aim of achieving climate neutrality to mitigate climate change.
    3. 3Value limited resources, promote the reuse and recycling of resources, reduce waste, and pursue resource conservation.
    4. 4Optimize land use to conserve biodiversity and conduct sound chemical substance management.
    5. 5Strive to prevent environmental pollution, such as air, water, and soil pollution, and minimize our negative impact on human health and the environment.
  2. 2Provision of Sustainable Goods and Services
    1. 1Consider the environmental impact across the life cycle of our goods and services as well as develop and provide goods and services with a lower environmental burden that improve quality of life.
    2. 2Lead the transition to achieving carbon neutrality and sustainable patterns of consumption in society by actively proposing and providing environmentally friendly goods and services.
  3. 3Environmental Management and Compliance
    1. 1Entrust top management with implementing an environmental management system, monitoring environmental performance, and making continual improvements.
    2. 2Comply with environmental laws and regulations, international environmental standards and agreements, and the Company’s own environmental code.
    3. 3Provide opportunities to deepen knowledge of the environment to raise awareness in everyone involved in the business, including business partners, and promote the creation of value and the reduction of the environmental impact of daily business activities.
  4. 4Collaboration and Communication
    1. 1Deepen collaboration and cooperation with various partners with the aim of creating value that realizes improved quality of life and environmental protection. Cooperate with partners to use technology and advance initiatives to resolve environmental issues, such as mitigating climate change by reducing greenhouse gas emissions and adapting to the impacts of climate change, and to enhance resilience.
    2. 2Endeavor to earn the trust of our stakeholders by increasing the transparency of our business activities through means such as conducting stakeholder engagement and enhancing communication and the disclosure of environmental information.

Established in 2021

Yamato Group Responsible Procurement Policy

Together with its business partners, the Yamato Group will carry out fair, equitable, and honest transactions and engage in environmentally and socially responsible procurement. The promotion of such responsible procurement will strengthen both the Group and its business partners by creating even better business practices. Through responsible procurement activities that align with the Yamato Group Responsible Procurement Policy, we aim to create sustainable growth for the Yamato Group and our business partners and realize a sustainable society.

This policy applies to all procurement carried out during the course of the Yamato Group’s business activities, including the procurement of materials, fuel, and equipment used in the provision of goods and services provided by the Yamato Group, as well as in collaborative transportation efforts and various types of partnerships.

  1. 1Fair, Equitable, and Honest Transactions

    We will conduct fair, equitable, and honest transactions that comply with the laws, regulations, social norms, and customs of each country and region in which we have expanded our business activities, in accordance with high ethical standards.

    We will seek a wide range of suppliers in Japan and overseas and provide them with the opportunity for fair access to our business. Additionally, we will select our suppliers based on fair and equitable competition, comprehensively taking into account their after-sales services, reliability, capacity, and environmental and social initiatives, as well as quality, cost, and delivery times.

  2. 2Respect for Human Rights and Responsibility in the Work Environment

    We will endeavor to respect human rights across the entire supply chain by conforming to international standards for human rights, such as the United Nations Guiding Principles on Business and Human Rights. Furthermore, we will provide an appropriate work environment in collaboration with all of our business partners.

  3. 3Ensuring of Safety

    In all our business activities, we always strive to put safety first, with respect for human life as a priority, and endeavor to ensure safety. Together with all our business partners, we are committed to the promotion of road traffic safety and the creation of a safe work environment.

  4. 4Environmental Responsibility

    We will promote procurement that contributes to the reduction of energy consumption and greenhouse gas emissions, prevention of pollution, resource conservation, waste reduction, and biodiversity conservation. Furthermore, collaboration with suppliers practicing environmental management and reducing their environmental impact as business partners, we aim to create environmental value and realize business activities and a society that work in harmony with the environment.

  5. 5Creation of Mutual Trust and Prosperity with Our Business Partners

    We will endeavor to engage with all of our business partners and create relationships of mutual trust. Additionally, we aim for co-existence and co-prosperity, with both parties standing on an equal footing.

Established in 2021

Yamato Group Business Partner Guidelines

For details, please see the Open PDFSupply Chain Management page.

Management of Pension Assets Policy

As of July 29, 2014, the Yamato Group Corporate Pension Fund has stipulated in its the Management of Pension Assets Policy that pension fund assets should be managed with consideration for social responsibilities, based on the concepts of the UN Global Compact and the UN Principles for Responsible Investment (UNPRI).