Yamato Business Profile

Established in 1919, the Yamato Group has created innovations to meet the cutting-edge needs of the times, including Japan's first regular-route logistics shipping business and the development of the TA-Q-BIN, which began as individual-to-individual parcels and evolved to support back-orders, mail-orders, and business-to-business parcels.
Today, by constructing a fine and flexible logistics network covering all of Japan, we are working to solve the problems of our customers and society through logistics as a member of the social infrastructure.
The Yamato Group continues to aim to be a company that can make our customers' lives more convenient and provide a comprehensive new supply chain that contributes to the business and management decisions of our corporate customers.

Yamato Holdings by the Numbers

Domestic market share of parcel delivery services

No. 1 (42.3% share)

  • *Actual results for fiscal year ended March 31, 2019
  • *Calculated based on "Survey and Aggregation Method for Volume of Parcel Deliveries, Etc." by Ministry of Land, Infrastructure, Transport and Tourism.

TA-Q-BIN network coverage over Japan

100%

  • *As of March 2020

TA-Q-BIN Centers

Approx. 7,000

  • *As of March 2020
  • *No. of organizations

Number of employees

Approx. 224,000

  • *As of March 2020

Annual TA-Q-BIN delivery volume

Approx. 1.79 billion pieces

  • *Actual results for fiscal year ended March 31, 2020

Sales drivers

Approx. 60,000

  • *As of March 2020

Organizational Structure Overview

Corporate Business Retail Business Functions that are the source of providing value to customers

Introduction of Each Business and Function

Corporate Business

As a Lead Logistics Partner (LLP*) for our customers, our Corporate Business not only improves and streamlines logistics operations, but also plans and drafts supply chainmanagement (SCM) strategies that contribute to our customers' management decisions, as well as provides effective project construction and management / operation.
In addition, for the growing EC market, we will create the optimal solution for a sustainable "EC ecosystem" that benefits EC businesses, drivers, and consumers.

  • *Lead Logistics Partner (LLP): We aim to be a total solution partner that supports the entire management of a corporate customer through cooperation and collaboration with multiple partners, not only as a 3PL that handles logistics operations and the management thereof on behalf of the customer, but also including the planning and strategic proposals for logistics and supply chain management.

Retail Business

Our Retail Business provides high-quality, small-lot transportation services, including TA-Q-BIN, to all types of individual and corporate customers in Japan.
Through "Kuroneko Members" which has 45 million registered individual customers, "Yamato Business Members" which is used by approximately 1.3 million corporate customers, and other means, we provide services that make it more convenient for customers to "send" and "receive." We also provide a variety of services other than transportation that are useful in daily life and business.
If you have any other problems, please feel free to consult with the sales driver who visits you.

Functional Divisions That Are the Source of Providing Value to Customers

In order to provide stable and high-quality value to our customers in our Corporate and Retail Businesses, we have cutting-edge functional divisions in areas such as transportation, IT, and platforms, which we are constantly evolving.
We will introduce various automation technologies into our nationwide transportation network to improve the quality and efficiency of our operations, and combine them with IT to realize the advancement of our distribution structure through the "visualization of goods" and data linking.
In addition, to maximize our ability to provide value to our customers, we will construct and provide products and services that utilize digital technology in a speedy manner, as well as work to reduce and digitalize our internal indirect work to create more time to interact with our customers.

Introduction to Yamato Group Companies

Open in New WindowYAMATO TRANSPORT CO., LTD.

Open in New WindowYamato Contact Service Co., Ltd.

Telemarketing service business

Open in New WindowOkinawa Yamato Transport Co., Ltd.

Business related to various transportation services in Okinawa Prefecture such as TA-Q-BIN

Open in New WindowYamato Dialog & Media Co., Ltd.

Direct marketing business and direct mail shipping agency business

Open in New WindowKobe Yamato Transport Co., Ltd.

Nationwide trunk route transportation

Open in New WindowYamato Multi Charter Co., Ltd.

Nationwide trunk route transportation

Open in New WindowKonan Industry Co., Ltd.

Disassembly, assembly, packaging, and transportation services for motorcycles, automobiles, and their parts

Overseas Business Related Organizations

Open in New WindowYAMATO TRANSPORT U.S.A., INC.

Handling of air and sea cargo and international moving in North America, and import and export customs clearance services

YAMATO TRANSPORT MEXICO S.A.DE C.V.

Overseas moving services, international forwarding services, and domestic shipping logistics services associated with international forwarding services

Open in New WindowYAMATO TRANSPORT EUROPE B.V.

Air cargo handling services, international moving and sea cargo handling services, sales of goods, and warehousing services

YAMATO (CHINA) COMPANY LIMITED.

Business management function in East Asia (market research, business development, network development, etc. in line with the region)

Open in New WindowYAMATO (CHINA) TRANSPORT CO., LTD.

TA-Q-BIN business in Shanghai

Open in New WindowYAMATO INTERNATIONAL LOGISTICS CO., LTD

International forwarding business, vendor logistics business, 3PL business, domestic cargo transportation agency services, and international moving

SHANGHAI WAI GAO QIAO BONDED LOGISTICS ZONE YAMATO WAREHOUSE CO., LTD.

Open in New WindowGUANGXI OVERLAND TOTAL LOGISTICS CO., LTD.

Cross-border land trunk route transportation / domestic transportation business in China

SHENZHEN OVERLAND SUPPLY CHAIN MANAGEMENT CO., LTD.

Logistics business in Shenzhen Free Trade Zone

SHENZHEN SHUN ZHI TONG INTERNATIONAL LOGISTICS CO., LTD.

Customs clearance business in China

YAMATO INVESTMENT (HONG KONG) LIMIED

Management function in East Asia

Open in New WindowYAMATO LOGISTICS (HONG KONG) LIMITED

Air cargo handling services, international moving and sea cargo handling services( Open in New WindowBiz-Logistics Division )
TA-Q-BIN business in Hong Kong(Open in New WindowDelivery Division)
Money collection agency services for merchandise in Hong Kong(Payment Sales Department, Delivery Division)

Open in New WindowTAIWAN YAMATO INTERNATIONAL LOGISTICS INC.

Air cargo handling services, international moving and sea cargo handling services, customs clearance services, warehousing services, and international trade services

Open in New WindowYAMATO ASIA PTE. LTD.

Business management function in Southeast Asia (market research, business development, network development, etc. in line with the region)

Open in New WindowYAMATO TRANSPORT (S) PTE. LTD.

TA-Q-BIN business in Singapore, forwarding / logistics / international moving business, money collection agency business, etc.

Open in New WindowYAMATO TRANSPORT (M) SDN. BHD.

Air cargo handling services, international moving and sea cargo handling services, TA-Q-BIN business in Malaysia, and money collection agency services for merchandise in Malaysia

OTL ASIA SDN.BHD.

Management function in cross-border land trunk route transportation business connecting Singapore and China (market research, business development, network development, etc. in line with the region)

Open in New WindowOVERLAND TOTAL LOGISTIC SERVICES (M) SDN.BHD.

Cross-border land trunk route transportation / domestic transportation business in Malaysia

Open in New WindowYAMATO UNYU (THAILAND) CO., LTD.

Air cargo handling services, international moving and sea cargo handling services

OVERLAND TOTAL LOGISTICS (THAILAND) CO., LTD.

Cross-border land trunk route transportation / domestic transportation business in Thailand

Open in New WindowYAMATO LOGISTICS VIETNAM COMPANY LIMITED

Overseas and domestic moving business, logistics business, and forwarding business

Open in New WindowYAMATO 365 EXPRESS COMPANY LIMITED.

Cold small-lot delivery business in Vietnam

OVERLAND TOTAL LOGISTICS SERVICES VIETNAM JOINT STOCK COMPANY

Cross-border land trunk route transportation / domestic transportation business in Vietnam

PT. YAMATO INDONESIA

Consulting business (design of operations in logistics warehouses, arrangement of various transportation and delivery operations, etc.)

Open in New WindowPT. YAMATO INDONESIA FORWARDING

Forwarding business, overseas and domestic moving business

YAMATO LOGISTICS INDIA PVT. LTD.

International forwarding agency services, overseas livelihood support business, and product logistics business

YAMATO GLOBAL LOGISTICS MYANMAR CO., LTD.

Forwarding business (air, sea, land), overseas moving business, and warehousing business

Open in New WindowYamato Box Charter Co., Ltd.

Corporate cargo transportation service business using JITBOX charter services and nationwide trunk route transportation

Open in New WindowYamato System Development Co., Ltd.

Network services, research / development / information provision / consulting services for computer usage systems, software development, equipment sales, and online services

Open in New WindowYamato Web Solutions Co., Ltd.

Website construction services, operation services, maintenance services, consulting services, worker dispatch services, and recruiting services

Open in New WindowYamato Credit & Finance Co., Ltd.

Credit finance business

Open in New WindowYamato Management Service Co., Ltd.

Accounting contracted services, payroll and general affairs / HR procedure contracted services, consulting services related to accounting, general affairs, and HR

Open in New WindowYamato Home Convenience Co., Ltd.

Household goods delivery business, moving business, sales of food and daily goods

Open in New WindowYamato Autoworks Co., Ltd.

Automobile maintenance business, sales services for fuel oil and automobile parts, repair of freezers, refrigerators, and cargo handling equipment, and property insurance and life insurance agency services

Yamato Autoworks Iwate Co., Ltd.

Automobile maintenance business, assembly and mounting of truck and bus bodies, and repair and inspection services for forklifts and vehicle-type construction equipment

Yamato Autoworks Hokushinetsu Co., Ltd.

Automobile maintenance business, assembly and mounting of truck and bus bodies, and sales services for fuel oil and automobile parts

Yamato Autoworks Shikoku Co., Ltd.

Automobile maintenance business, assembly and mounting of truck and bus bodies, and repair and inspection services for forklifts and vehicle-type construction equipment

Yamato Autoworks Okinawa Co., Ltd.

Automobile maintenance business, assembly and mounting of truck and bus bodies, and sales services for fuel oil and automobile parts

Open in New WindowYamato Staff Supply Co., Ltd.

Worker dispatch services for the transportation and logistics industry, driving aptitude testing services

Open in New WindowExpress Network Co., Ltd.

Air transportation agency services, cargo automated transportation services, cargo usage transportation services

Open in New WindowBox Charter Co., Ltd.

Consulting business through a franchise system

Open in New WindowSwan Co., Ltd.

Manufacture and sale of bread, management of coffee shops, and management and operation support for member bakeries and cafes

Open in New WindowThe Pension Fund of Yamato Group

General operations related to corporate pension plans for Yamato Group employees

Open in New WindowYamato Group Health Insurance Society

General health insurance operations and health services for Yamato Group employees

Open in New WindowYamato Welfare Foundation

Activities to support the independence and social participation of people with physical and mental disabilities

Open in New WindowYamato Self-Support Center

Implementation of welfare services for persons with disabilities (support for transition to employment) and operation of employment and livelihood support centers contracted by the government

Open in New WindowYamato Group Research Institute

Surveys / research related to logistics, operation of training / human resource development, and collection / storage of historical materials