Yamato Business Profile
Established in 1919, the Yamato Group has created innovations to meet the cutting-edge needs of the times, including Japan's first regular-route logistics shipping business and the development of the TA-Q-BIN, which began as individual-to-individual parcels and evolved to support back-orders, mail-orders, and business-to-business parcels.
Today, by constructing a fine and flexible logistics network covering all of Japan, we are working to solve the problems of our customers and society through logistics as a member of the social infrastructure.
The Yamato Group continues to aim to be a company that can make our customers' lives more convenient and provide a comprehensive new supply chain that contributes to the business and management decisions of our corporate customers.
Yamato Holdings by the Numbers
Domestic market share of parcel delivery services
No. 1 (42.3% share)
- *Actual results for fiscal year ended March 31, 2019
- *Calculated based on "Survey and Aggregation Method for Volume of Parcel Deliveries, Etc." by Ministry of Land, Infrastructure, Transport and Tourism.
TA-Q-BIN network coverage over Japan
100%
- *As of March 2020
TA-Q-BIN Centers
Approx. 7,000
- *As of March 2020
- *No. of organizations
Number of employees
Approx. 224,000
- *As of March 2020
Annual TA-Q-BIN delivery volume
Approx. 1.79 billion pieces
- *Actual results for fiscal year ended March 31, 2020
Sales drivers
Approx. 60,000
- *As of March 2020
Organizational Structure Overview
Introduction of Each Business and Function
Corporate Business
As a Lead Logistics Partner (LLP*) for our customers, our Corporate Business not only improves and streamlines logistics operations, but also plans and drafts supply chainmanagement (SCM) strategies that contribute to our customers' management decisions, as well as provides effective project construction and management / operation.
In addition, for the growing EC market, we will create the optimal solution for a sustainable "EC ecosystem" that benefits EC businesses, drivers, and consumers.
- *Lead Logistics Partner (LLP): We aim to be a total solution partner that supports the entire management of a corporate customer through cooperation and collaboration with multiple partners, not only as a 3PL that handles logistics operations and the management thereof on behalf of the customer, but also including the planning and strategic proposals for logistics and supply chain management.
Retail Business
Our Retail Business provides high-quality, small-lot transportation services, including TA-Q-BIN, to all types of individual and corporate customers in Japan.
Through "Kuroneko Members" which has 45 million registered individual customers, "Yamato Business Members" which is used by approximately 1.3 million corporate customers, and other means, we provide services that make it more convenient for customers to "send" and "receive." We also provide a variety of services other than transportation that are useful in daily life and business.
If you have any other problems, please feel free to consult with the sales driver who visits you.
Functional Divisions That Are the Source of Providing Value to Customers
In order to provide stable and high-quality value to our customers in our Corporate and Retail Businesses, we have cutting-edge functional divisions in areas such as transportation, IT, and platforms, which we are constantly evolving.
We will introduce various automation technologies into our nationwide transportation network to improve the quality and efficiency of our operations, and combine them with IT to realize the advancement of our distribution structure through the "visualization of goods" and data linking.
In addition, to maximize our ability to provide value to our customers, we will construct and provide products and services that utilize digital technology in a speedy manner, as well as work to reduce and digitalize our internal indirect work to create more time to interact with our customers.
Introduction to Yamato Group Companies
Yamato Contact Service Co., Ltd.
Telemarketing service business
Okinawa Yamato Transport Co., Ltd.
Business related to various transportation services in Okinawa Prefecture such as TA-Q-BIN
Yamato Dialog & Media Co., Ltd.
Direct marketing business and direct mail shipping agency business
Kobe Yamato Transport Co., Ltd.
Nationwide trunk route transportation
Yamato Multi Charter Co., Ltd.
Nationwide trunk route transportation
Disassembly, assembly, packaging, and transportation services for motorcycles, automobiles, and their parts
Overseas Business Related Organizations
Handling of air and sea cargo and international moving in North America, and import and export customs clearance services
YAMATO TRANSPORT MEXICO S.A.DE C.V.
Overseas moving services, international forwarding services, and domestic shipping logistics services associated with international forwarding services
Air cargo handling services, international moving and sea cargo handling services, sales of goods, and warehousing services
YAMATO (CHINA) COMPANY LIMITED.
Business management function in East Asia (market research, business development, network development, etc. in line with the region)
YAMATO (CHINA) TRANSPORT CO., LTD.
TA-Q-BIN business in Shanghai
YAMATO INTERNATIONAL LOGISTICS CO., LTD
International forwarding business, vendor logistics business, 3PL business, domestic cargo transportation agency services, and international moving
SHANGHAI WAI GAO QIAO BONDED LOGISTICS ZONE YAMATO WAREHOUSE CO., LTD.
GUANGXI OVERLAND TOTAL LOGISTICS CO., LTD.
Cross-border land trunk route transportation / domestic transportation business in China
SHENZHEN OVERLAND SUPPLY CHAIN MANAGEMENT CO., LTD.
Logistics business in Shenzhen Free Trade Zone
SHENZHEN SHUN ZHI TONG INTERNATIONAL LOGISTICS CO., LTD.
Customs clearance business in China
YAMATO INVESTMENT (HONG KONG) LIMIED
Management function in East Asia
YAMATO LOGISTICS (HONG KONG) LIMITED
Air cargo handling services, international moving and sea cargo handling services( Biz-Logistics Division )
TA-Q-BIN business in Hong Kong(Delivery Division)
Money collection agency services for merchandise in Hong Kong(Payment Sales Department, Delivery Division)
TAIWAN YAMATO INTERNATIONAL LOGISTICS INC.
Air cargo handling services, international moving and sea cargo handling services, customs clearance services, warehousing services, and international trade services
Business management function in Southeast Asia (market research, business development, network development, etc. in line with the region)
YAMATO TRANSPORT (S) PTE. LTD.
TA-Q-BIN business in Singapore, forwarding / logistics / international moving business, money collection agency business, etc.
YAMATO TRANSPORT (M) SDN. BHD.
Air cargo handling services, international moving and sea cargo handling services, TA-Q-BIN business in Malaysia, and money collection agency services for merchandise in Malaysia
OTL ASIA SDN.BHD.
Management function in cross-border land trunk route transportation business connecting Singapore and China (market research, business development, network development, etc. in line with the region)
OVERLAND TOTAL LOGISTIC SERVICES (M) SDN.BHD.
Cross-border land trunk route transportation / domestic transportation business in Malaysia
YAMATO UNYU (THAILAND) CO., LTD.
Air cargo handling services, international moving and sea cargo handling services
OVERLAND TOTAL LOGISTICS (THAILAND) CO., LTD.
Cross-border land trunk route transportation / domestic transportation business in Thailand
YAMATO LOGISTICS VIETNAM COMPANY LIMITED
Overseas and domestic moving business, logistics business, and forwarding business
YAMATO 365 EXPRESS COMPANY LIMITED.
Cold small-lot delivery business in Vietnam
OVERLAND TOTAL LOGISTICS SERVICES VIETNAM JOINT STOCK COMPANY
Cross-border land trunk route transportation / domestic transportation business in Vietnam
PT. YAMATO INDONESIA
Consulting business (design of operations in logistics warehouses, arrangement of various transportation and delivery operations, etc.)
PT. YAMATO INDONESIA FORWARDING
Forwarding business, overseas and domestic moving business
YAMATO LOGISTICS INDIA PVT. LTD.
International forwarding agency services, overseas livelihood support business, and product logistics business
YAMATO GLOBAL LOGISTICS MYANMAR CO., LTD.
Forwarding business (air, sea, land), overseas moving business, and warehousing business
Corporate cargo transportation service business using JITBOX charter services and nationwide trunk route transportation
Yamato System Development Co., Ltd.
Network services, research / development / information provision / consulting services for computer usage systems, software development, equipment sales, and online services
Yamato Web Solutions Co., Ltd.
Website construction services, operation services, maintenance services, consulting services, worker dispatch services, and recruiting services
Yamato Credit & Finance Co., Ltd.
Credit finance business
Yamato Management Service Co., Ltd.
Accounting contracted services, payroll and general affairs / HR procedure contracted services, consulting services related to accounting, general affairs, and HR
Yamato Home Convenience Co., Ltd.
Household goods delivery business, moving business, sales of food and daily goods
Automobile maintenance business, sales services for fuel oil and automobile parts, repair of freezers, refrigerators, and cargo handling equipment, and property insurance and life insurance agency services
Yamato Autoworks Iwate Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and repair and inspection services for forklifts and vehicle-type construction equipment
Yamato Autoworks Hokushinetsu Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and sales services for fuel oil and automobile parts
Yamato Autoworks Shikoku Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and repair and inspection services for forklifts and vehicle-type construction equipment
Yamato Autoworks Okinawa Co., Ltd.
Automobile maintenance business, assembly and mounting of truck and bus bodies, and sales services for fuel oil and automobile parts
Worker dispatch services for the transportation and logistics industry, driving aptitude testing services
Air transportation agency services, cargo automated transportation services, cargo usage transportation services
Consulting business through a franchise system
Manufacture and sale of bread, management of coffee shops, and management and operation support for member bakeries and cafes
The Pension Fund of Yamato Group
General operations related to corporate pension plans for Yamato Group employees
Yamato Group Health Insurance Society
General health insurance operations and health services for Yamato Group employees
Activities to support the independence and social participation of people with physical and mental disabilities
Implementation of welfare services for persons with disabilities (support for transition to employment) and operation of employment and livelihood support centers contracted by the government
Yamato Group Research Institute
Surveys / research related to logistics, operation of training / human resource development, and collection / storage of historical materials