Results by Business Segment

Breakdown of Operating Revenue for the Fiscal Year Ended March 31, 2021

(Unit: Million yen)

Delivery 1,418,993
BIZ-Logistics 146,609
Home Convenience 26,847
e-Business 28,417
Financial 39,671
Autoworks 21,833
Other Services 13,493
Operating Revenue Ratio

Delivery

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 1,297,222 1,310,067 1,418,993
Inter-segment operating revenue 64,136 56,762 58,908
Total operating revenue 1,361,359 1,366,830 1,477,902
Operating expenses 1,320,571 1,339,580 1,400,706
Operating profit (loss) 40,787 27,249 77,195
Operating revenue
Operating profit(loss)

BIZ-Logistics

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 147,437 143,934 146,609
Inter-segment operating revenue 12,281 13,836 14,742
Total operating revenue 159,719 157,770 161,351
Operating expenses 156,390 152,794 156,242
Operating profit (loss) 3,329 4,975 5,108
Operating revenue
Operating profit(loss)

Home Convenience

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 33,404 27,805 26,847
Inter-segment operating revenue 12,623 11,398 10,733
Total operating revenue 46,027 39,204 37,581
Operating expenses 53,792 49,266 43,281
Operating profit (loss) -7,764 -10,061 -5,699
Operating revenue
Operating profit(loss)

e-Business

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 26,592 30,579 28,417
Inter-segment operating revenue 41,153 43,188 50,583
Total operating revenue 67,746 73,767 79,001
Operating expenses 59,005 63,098 67,331
Operating profit (loss) 8,740 10,668 11,669
Operating revenue
Operating profit(loss)

Financial

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 79,966 77,072 39,671
Inter-segment operating revenue 2,856 2,814 100
Total operating revenue 82,823 79,887 39,771
Operating expenses 76,578 73,565 33,494
Operating profit (loss) 6,244 6,322 6,276
Operating revenue
Operating profit(loss)

Autoworks

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 25,985 24,922 21,833
Inter-segment operating revenue 31,415 30,976 31,611
Total operating revenue 57,400 55,899 53,445
Operating expenses 52,966 51,604 49,845
Operating profit (loss) 4,433 4,295 3,600
Operating revenue
Operating profit(loss)

Other Services

(Unit: Million yen)

Category Fiscal year ended March 31, 2019 Fiscal year ended March 31, 2020 Fiscal year ended March 31, 2021
Operating revenue from unaffiliated customers 14,705 15,763 13,493
Inter-segment operating revenue 46,297 66,018 61,708
Total operating revenue 61,002 81,782 75,202
Operating expenses 41,629 45,736 54,066
Operating profit (loss) 19,372 36,045 21,136
Operating revenue
Operating profit(loss)